FAQ

Frequently Asked Questions

How long does shipping take?

We process all orders as quickly as possible.

•⁠  ⁠Germany: 2–7 business days
•⁠  ⁠Europe: 3–10 business days

Please note that delivery times are estimates and may vary during holidays or due to courier delays.

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How much does shipping cost?

Shipping costs are calculated at checkout based on your delivery location.

We also offer free shipping on qualifying orders where applicable.

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How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

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Can I return or exchange an item?

Yes. If you’re not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

Items must be unworn, unwashed, and returned in their original condition with all tags attached.

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How do I choose the right size?

Each product includes a detailed size guide to help you find your perfect fit.

If you’re between sizes or need additional advice, feel free to contact us before placing your order.

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What payment methods do you accept?

We accept secure payments through:

•⁠  ⁠Visa
•⁠  ⁠Mastercard
•⁠  ⁠American Express
•⁠  ⁠PayPal
•⁠  ⁠Apple Pay
•⁠  ⁠Shop Pay (where available)

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Can I cancel or change my order?

If your order has not yet been shipped, please contact us as soon as possible. We’ll do our best to accommodate your request.

Once an order has been dispatched, changes or cancellations may no longer be possible.

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How can I contact you?

We’re always happy to help.

Email: contactmmi7@gmail.com